Last updated: May 28, 2026
Scope of this policy
This Privacy Policy applies to information collected through the Warrior Benefits Law website, contact forms, scheduling tools, email communications, telephone calls, text messages, and information you voluntarily provide while seeking or receiving assistance with a VA disability claim or appeal. This policy is intended to explain privacy practices in plain language. It does not replace any written fee agreement, representation agreement, authorization, court or agency rule, professional responsibility obligation, or other legal requirement that may apply to an attorney-client relationship.
Information collected
Warrior Benefits Law may collect information that you choose to provide, including your name, email address, phone number, mailing address, preferred method of contact, branch of service, claim status, VA rating information, deadlines, decision dates, and a description of your VA-related issue.
If you become a client or submit documents for review, information may also include service records, VA decisions, claims files, medical records, Social Security or VA file numbers, dates of treatment, provider information, employment information, financial information related to past-due benefits or fee processing, lay statements, and other information needed to evaluate or pursue a VA benefits matter.
The website may also collect ordinary technical information, such as your IP address, browser type, device information, pages visited, referral source, and date and time of access. This information may be collected through hosting logs, analytics tools, cookies, pixels, or similar technologies used to operate, secure, and improve the website.
How information is used
Information may be used to respond to inquiries, determine whether Warrior Benefits Law may be able to assist you, schedule consultations, communicate with you, review records, identify appeal deadlines, prepare submissions to the Department of Veterans Affairs, request or review claims files, develop evidence, draft legal arguments, maintain client and administrative records, process billing or fee-related matters, comply with legal and ethical duties, and improve website performance.
Warrior Benefits Law may also use limited contact information to send administrative messages, appointment reminders, intake follow-ups, policy updates, or other communications related to your inquiry or representation. You may ask the firm to stop sending non-essential communications, but the firm may still need to contact clients and former clients about legal, administrative, or case-related matters.
VA portals, ARP, VBMS, and VA-held records
When Warrior Benefits Law represents a client, work may be performed through VA systems and portals, including the VA’s Accredited Representative Portal (ARP), VA.gov tools, the Veterans Benefits Management System (VBMS), and other Department of Veterans Affairs systems that may be available to accredited representatives. Records maintained in those VA systems are stored with the VA and are subject to the VA’s own privacy, security, access, and records-management practices.
Warrior Benefits Law uses VA systems for representation-related purposes, such as reviewing claims files, monitoring claim or appeal activity, submitting evidence or forms, identifying deadlines, and communicating with the VA. Access to VA systems is used for authorized client matters and is not a request for your personal VA.gov login information. You should not provide your VA.gov password, bank login, or other personal account passwords through this website.
Local firm storage and document security
Documents, records, or information that you send to Warrior Benefits Law and that are stored outside VA systems by the firm are stored in HIPAA-compliant cloud storage. Access to that storage is made through a designated server used only for file access. The firm takes reasonable administrative, technical, and physical precautions to protect client and prospective-client information from unauthorized access, disclosure, alteration, or destruction.
Warrior Benefits Law requires multi-factor authentication for third-party applications used to access, process, transmit, or store firm information. These access controls include, where available and appropriate, physical security or encryption keys, authenticator applications or devices, and biometric passkeys. The firm uses these measures to reduce the risk of unauthorized account access and to help protect client, prospective-client, and claim-related information.
Only people who need access to perform work for Warrior Benefits Law should have access to client files, and access should be limited to the purposes of intake, evaluation, representation, administration, compliance, and related legal work. Although the firm takes reasonable steps to protect information, no website, email account, internet transmission, cloud platform, third-party application, or electronic storage system can be guaranteed to be completely secure.
How files and information may be shared
Warrior Benefits Law does not sell your personal information. Client files and claim-related records are shared only as needed for the representation, as authorized by you, or as required or permitted by law, ethics rules, court order, agency rule, or other legal obligation.
In a VA disability matter, files may be shared with the Department of Veterans Affairs in order to pursue, support, or administer your claim or appeal. Upon your written approval, files may also be shared with other attorneys when necessary for consultation, referral, co-counsel, coverage, or related legal assistance. Upon your written approval, files may also be shared with medical providers, experts, or evaluators when necessary to review records, prepare medical opinions, or draft and provide nexus letters used to help connect a disability to military service.
Limited information may also be shared with service providers who help operate the website, scheduling tools, email systems, secure storage, payment or accounting systems, analytics, cybersecurity, and other administrative functions. Those providers are expected to use information only for the services they provide to the firm and to maintain appropriate confidentiality and security protections.
Contact forms, email, texts, and scheduling tools
Contact forms, email, text messaging, and online scheduling tools are convenient, but they may involve third-party platforms and internet transmission. Please use care when deciding what to include in an initial website submission. If you are not yet a client, do not send highly sensitive information unless the firm requests it or provides a secure method for doing so.
By providing your contact information, you authorize Warrior Benefits Law to contact you using the information you provide, including by phone, email, text message, or scheduling platform, subject to applicable law. Message and data rates may apply for text messages, and you may request that the firm use a different communication method.
Cookies, analytics, and website tools
The website may use cookies, analytics, hosting logs, embedded content, or similar technologies to understand how visitors use the site, improve site performance, prevent fraud or abuse, and maintain website security. Your browser may allow you to block or delete cookies, but some website features may not function properly if cookies are disabled.
Third-party links and services
This website may link to third-party websites or use third-party services for hosting, analytics, forms, scheduling, email delivery, maps, embedded content, secure storage, cybersecurity, file access, or other website and firm functions. Third-party applications used by Warrior Benefits Law are subject to account-access protections, including multi-factor authentication through methods such as physical security or encryption keys, authenticator applications or devices, and biometric passkeys, where available and appropriate.
Those third parties may collect or process information according to their own privacy policies, terms, and security practices. Warrior Benefits Law is not responsible for the privacy practices of websites or services it does not control, but the firm selects and uses third-party applications with attention to confidentiality, access controls, and security appropriate for the information being handled.
No attorney-client relationship from website submission
Submitting information through this website, leaving a voicemail, sending an email, sending a text message, or scheduling a consultation does not by itself create an attorney-client relationship. An attorney-client relationship is formed only when Warrior Benefits Law agrees to represent you and the required engagement terms are completed. Until then, information submitted through the website may be reviewed for intake and conflict-check purposes, but the firm may not be able to treat it as part of an attorney-client relationship.
Confidentiality and professional obligations
When Warrior Benefits Law represents a client, the firm handles client information consistent with applicable professional responsibility rules, confidentiality obligations, VA accreditation requirements, and the terms of the representation. The firm may also be required to maintain certain records for legal, ethical, administrative, or compliance reasons after a matter ends.
Data retention
Warrior Benefits Law keeps information for as long as reasonably necessary to evaluate inquiries, provide legal services, maintain business and client records, comply with legal and ethical obligations, resolve disputes, enforce agreements, and protect the rights of the firm and its clients. Retention periods may vary depending on the type of information, the status of the matter, legal requirements, and professional obligations.
Your choices and requests
You may contact Warrior Benefits Law to request that your contact information be updated, to ask questions about information you provided, or to request that non-essential communications stop. Some requests may be limited by legal, ethical, security, records-retention, VA, or case-management obligations.
Policy updates
Warrior Benefits Law may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website after an update means that you acknowledge the updated policy.
Contact
Questions about this policy may be directed to intake@warriorbenefitslaw.com.